How Can I change my shipping address or billing address?

You could change the shipping address and billing address by yourself before shipment when the order status is confirming or confirmed for once time.

1. Pls follow the steps to find your order details page: My Orders>View Order> Changing Shipping Address/Changing Billing Address

Image: https://files.seeedstudio.com/faq_images/assets/234968761/2.png

Image: https://files.seeedstudio.com/faq_images/assets/234968767/3.png

2. You could choose an address on the address book or add a new address.

Image: https://files.seeedstudio.com/faq_images/assets/234968794/4.png

3. You could choose to add a new address when the address hasn't been saved in the address book.

4. Pls back to the order detail page and clink "Changing Shipping Address" and then choose an address on the address book.

Image: https://files.seeedstudio.com/faq_images/assets/234968908/6.png

5. The page shows "Address Changed!" when modifying the address successfully. you could click “ Review now" to check the address where you changed into.

Image: https://files.seeedstudio.com/faq_images/assets/234968803/5.png

Please contact us with the correct shipping address using the format below if your order has been shipped out:
Name:
Street:
City:
Postcode:
State/Province:
Country:
Phone number:

Note:

If your order has been shipped, We may be able to help contact logistical company try to change shipping details but it may be reject by local custom, and we must first confirm this with the shipping agent and it may incur additional costs.

Shipping information cannot be changed via SZ Post.

Q: Could I change my shipping address when the package arrive in my country?

A: If you want to change to another address within the same city, please contact the delivery company to change the address directly. If you want to change to addresses in a different city (within the same country), please contact the delivery company as well as email Seeed Customer Service (order@seeed.cc). The delivery company will confirm with Seeed after they get your application. When it’s confirm, they’ll contact you to change to address.