How to proceed customs clearance?

How to proceed customs clearance?

Q: Why do I need to clear customs?

A: Our standard terms are DAP (Delivered at Place). Customers are responsible for entry fees, duties, taxes, inspection fees, and storage fees upon delivery. Note: Once the package is shipped, we are not liable for any extra charges. If customers refuse to pay these fees, return shipping and additional costs will be deducted from the order, with any remaining balance refunded. For Canada, Mexico, Saudi Arabia, and Bahrain, we offer DDP (Delivered Duty Paid) via Air Transport Direct Line.


Q: When do I need to do the customs clearance?

A: When the packages arrive at your country, the customs will review the goods to determine if there is need of clearance. If yes, the customs will contact you. Please make sure the contact info on your order is reachable when the packages arrive at your country.

 

Q: Why do the carrier charge me for the customs clearance fee when delivering my package?

A: The express delivery companies usually heIp to do the customs clearance for all shippings. When the customs clearance fees are higher than the threshold, the delivery companies will pay for the fees in advance, which they will charge you when delivering the packages to you.

 

Q: How much do I need to pay for the customs clearance fee？

A: Customs clearance fee is a tariff or tax imposed on goods when transported across international borders. Use the calculator below to determine the amount of customs clearance fee on your products.  Once you find the correct classification for your product, multiple the total amount on your commercial invoice (excluding shipping, if applicable) by the duty rate for your products. This will give you the amount of customs duty you will pay. 

https://www.pitneybowes.com/us/dutycalculator-accounts.html

https://www.simplyduty.com/import-calculator/

 

Q: What documents do I need to prepare for the customs clearance?

A: Usually, an invoice will be sufficient. However, there are some specific requirements for the invoice: for EU countries, the customs usually requires the EORI code on the invoice. And for countries in South America (eg. Brazil, Argentina etc.), it requires the TIN (taxi identification number) on the invoice. 

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