Seeed operates Monday to Friday, from 9:30 am to 6:00 pm GMT+8, with a lunch break between 12 nn and 1:30 pm.

Click below to contact support (via support tickets)

Customer Service (reply within 24 hours on business day) Questions regarding:

1. Current orders including item and address changes.
2. Payment issues or application of credits, coupons, and gift cards.
3. DOA, missing, or wrong items received.
4. Invoice offer.
5. Tracking number and logistics problem.

Technical Support (reply within 48 hours on business day)

Questions regarding:

1. Product problems like usage, unmatched items, etc.
2. Wiki and Forum account and point.
3. Defective issue.