What language do I enter my information in?
All information should be entered in English or Chinese. Information entered in other languages can cause processing delays or lost packages.
Please note that a native language address is not guaranteed to be used for shipping. The use of such an address depends on the policies imposed by specific shipping carriers used for each shipment.
Seeed is not responsible for issues caused by improper entry.
Related Articles
How to reset my password/Email address?
This guide leads on how to reset password and Email Address. *Please proceed this process on PC and do not on mobile. Part i: Resetting Password 1. Click https://www.seeedstudio.com/common/findpwd, enter email address; Or proceed in the login page: ...
Why is it taking so long for customs clearance?
Normally, it takes 3~5 business days. But the following reasons will delay the submission of goods to customs. - Lack of "VAT" or "EORI" number. - Missing shipping information or incorrect information. - Shipping address is not in English. NOTE: One ...
Customs, Duties and Taxes for DE (Germany) Warehouse
Q. How is VAT charged when ordering from Seeed Studio (DE warehouses)? A：When you place an order from Seeed Studio's Germany warehouses, VAT is charged based on the destination country's VAT rate. For EU customers, the VAT rate of the destination ...
How to place an order with Wire Transfer/Bank transfer ?
1. Please log in account first, and add all items you plan to purchase into the shopping cart. 2. Then check out, and choose bank transfer payment. In the checkout step please fill in your shipping address (English Only), the system will help to ...
How to apply the Coupon/Promotional Code？
1. Coupon 2. Promotional Code 3. FAQ 1. Coupon: 1.1 What is Coupon If you have received a coupon, you can find it here: https://www.seeedstudio.com/customsales/mycoupons/ There are three status of a coupon: - Remaining: Your coupon can still be ...