Why didn't I receive an order confirmation e-mail?
As soon as you checkout an order, an email is automatically sent to your e-mail confirming the order. If you're not seeing order confirmation or status updates, your e-mail provider or client software may be treating Seeed's emails as SPAMs (mistakenly!). You should also have a quick look at the SPAM/JUNK e-mail folders.
The confirmation e-mail is usually sent by our system mailbox<no-reply@seeed.cc>
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How to register and place order?
Please follow the steps to check accurate shipping fee and place your order: 1. Please click https://www.seeedstudio.com/customer/account/create/ to register an account first. 2. Add all items you plan to purchase into the shopping cart. 3. Then ...
How to place an order with Wire Transfer/Bank transfer ?
1. Please log in account first, and add all items you plan to purchase into the shopping cart. 2. Then check out, and choose bank transfer payment. In the checkout step please fill in your shipping address (English Only), the system will help to ...
Why my order still processing / not ship?
Paid order in Seeed will be dispatched within 1~3 business days. If the order status shows ' Processing ' for more than 5 days and you want to ensure the status of the parcel, you will learn how to check what possible case your order having. 1. ...
How can I cancel my order?
For orders with multiple items, we typically ship everything together once all products are ready. This ensures a smooth, single delivery. However, if you’d like to split your order, feel free to contact us at order@seeed.io . For Bazaar orders, you ...
What are the order statuses in Bazaar?
Order Status Explanation Pending The order is created but payment is not yet received. Processing is paused. Closed (Credit card only) The payment attempt was declined by your bank. Please reinitiate your order and explore alternative payment ...