What are the order statuses in Bazaar?
Pending
|
Order is paused from processing until payment is received.
|
Confirmed
|
Payment confirmed, system will send an auto
email to you, kindly check shipping address, products list and amount, any
problem please contact
us.will processing within 24 hours on business time.
|
Processing
|
Order is typically packaged and shipped
within 48 business hours.
|
Shipped
|
Order has been sent to the shipping carrier arrange delivery to you. A tracking number (if available) is e-mail to you when order enters this
stage.
Please note that it takes time for each shipping carrier to scan and process
each shipment, tracking numbers may not show any results for up to 24 hours.
|
Traceable
|
You can track the parcel in Account>
Track Orders.
|
Waiting
|
Order required an additional payment.
This is typically caused by order changes (i.e. adding or swapping products)
requested by customers;We got your message with special requirements in order, will email to you soon.
|
Canceled
|
Order has been canceled.
|
Refunded
|
Channel
of Seeed disbursement refunded money to your account which purchase with us.
|
Backorder
|
Some items in your orders are
back-ordered and are causing a hold-up. You may request a split shipment so that other items in your order
can be shipped first.
|
Canceled-Unapproved
|
You can cancel and obtain a refund
yourself before "Processing" by visiting: Account > Order
History > Cancel This Order, the refund needs 7-20 working days to reach
your account.
If you wanna place a new order,you may also let
us know within 3 working days and we could offer coupon which will be effective
immediately.
|
Related Articles
How can I cancel my order?
For Bazaar orders, you may cancel the order before shipment when the order status is pending, confirming, confirmed, or processing, while the cancel button is available. After the order status is shipped or trackable, the order can NOT be canceled. ...
Why my order still processing / not ship?
Paid order in Seeed will be dispatched within 1~3 business days. If the order status shows ' Processing ' for more than 5 days and you want to ensure the status of the parcel, you will learn how to check what possible case your order having. 1. ...
How to register and place order?
Please follow the steps to check accurate shipping fee and place your order: 1. Please click https://www.seeedstudio.com/customer/account/create/ to register an account first. 2. Add all items you plan to purchase into the shopping cart. 3. Then ...
Why didn't I receive an order confirmation e-mail?
Please contact us so we can look it up. As soon as you checkout an order, an email is automatically sent to your e-mail confirming the order. If you're not seeing order confirmation or status updates, your e-mail provider or client software may be ...
How to place an order with Wire Transfer/Bank transfer ?
1. Please log in account first, and add all items you plan to purchase into the shopping cart. 2. Then check out, and choose bank transfer payment. In the checkout step please fill in your shipping address (English Only), the system will help to ...