What are the order statuses in Bazaar?
Order Status | Explanation |
Pending | The order is created but payment is not yet received. Processing is paused. |
Closed
(Credit card only) | The payment attempt was declined by your bank. Please reinitiate your order and explore alternative payment options, or reach out to your credit card issuer for assistance. |
| Confirming | We are currently processing your payment and will update you once it has been confirmed. |
Confirmed | 1. Payment is confirmed. An auto email will be sent to you. Please check the shipping address, product list, and amount.
2. The order will be processed within 24 business hours.
|
Processing | Order is typically packaged and shipped within 48 business hours. |
Shipped | The order has been handed over to the shipping carrier for delivery. A tracking number (if available) will be emailed to you.
Note: It may take up to 24 business hours for tracking information to update. |
Traceable | |
Backorder | Some items in your order are back-ordered, causing a delay. You may request a split shipment to send available items first. |
| Canceled | Order has been canceled. |
Refunded | The refund has been issued to your original payment account. |
You can cancel and request a refund yourself before "Processing" via Account > Order History > Cancel This Order. See the link for instructions on how to cancel your order. The refund needs 7-20 working days to reach your account.
If you wanna place a new order, you may also contact us at order@seeed.io within 3 working days and we could offer coupon which will be effective immediately.
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