Bazaar Service
How Can I change my shipping address or billing address?
You could change the shipping address and billing address by yourself before shipment when the order status is confirming or confirmed for once time. 1. Pls follow the steps to find your order details page: My Orders>View Order> Changing Shipping ...
What are the order statuses in Bazaar?
Pending Order is paused from processing until payment is received. Confirmed Payment confirmed, system will send an auto email to you, kindly check shipping address, products list and amount, any problem please contact us.will processing within 24 ...
What does each stock status mean?
Timely shipping is the number one priority for us. Here is what stock status means: Out of Stock Product out of stock now, please sign your mail in Get notified when it's back in stock, so system will inform you when the item is in stock again. Add ...
What language do I enter my information in?
All information should be entered in English or Chinese. Information entered in other languages can cause processing delays or lost packages. Please note that a native language address is not guaranteed to be used for shipping. The use of such an ...
What payment methods do you accept?
The system support payment via PayPal, Credit Card and Bank Transfer. We accept MasterCard, VISA. Order Amount $0~$420 $420~$1000 $1000~ PayPal YES YES YES Credit Card YES YES Bank Transfer YES YES
Why didn't I receive an order confirmation e-mail?
Please contact us so we can look it up. As soon as you checkout an order, an email is automatically sent to your e-mail confirming the order. If you're not seeing order confirmation or status updates, your e-mail provider or client software may be ...
Where Can I get my invoice?
This article contains the following contents: 1. Where can I get my invoice for Seeed Bazaar? 2. Where can I get a proforma invoice for Seeed Bazaar orders? 3. Where can I get my invoice for Seeed Fusion orders? 4. Where can I get a Proforma ...
How can I cancel my order?
For Bazaar orders, you may cancel the order before shipment when the order status is pending, confirming, confirmed, or processing, while the cancel button is available. After the order status is shipped or trackable, the order can NOT be canceled. ...
How to select Shipping Method?
Shipping Method Time of Arrivel Parcel Price Setting Tracking Link DHL 3~5 Days after dispatch Remain as invoice http://www.dhl.com/en.html FEDEX 4~8 Days after dispatch Remain as invoice https://www.fedex.com/en-cn/tracking.html US DHL Smartmail ...
Why is it taking so long for customs clearance?
Normally, it takes 3~5 business days. But the following reasons will delay the submission of goods to customs. - Lack of "VAT" or "EORI" number. - Missing shipping information or incorrect information. - Shipping address is not in English. NOTE: One ...
How to register and place order?
Please follow the steps to check accurate shipping fee and place your order: 1. Please click https://www.seeedstudio.com/customer/account/create/ to register an account first. 2. Add all items you plan to purchase into the shopping cart. 3. Then ...
How to proceed customs clearance?
Q: When do I need to do the customs clearance? A: When the packages arrive at your country, the customs will review the goods to determine if there is need of clearance. If yes, the customs will contact you. Please make sure the contact info on your ...
How to reset my password/Email address?
This guide leads on how to reset password and Email Address. *Please proceed this process on PC and do not on mobile. Part i: Resetting Password 1. Click https://www.seeedstudio.com/common/findpwd, enter email address; Or proceed in the login page: ...
Having trouble on checkout page?
This guide leads you to resolve the issue you might be facing on Checkout page. Question 1: The "SHIP TO THIS ADDRESS Button" is not clickable. → When you seeing this case, please re-try with another browser such as chrome/ firefox/safari. This ...
How to find product document?
This guide leads you to find product document, for instance: ECCN, CE Certification, Specification, Datasheet. Method 1: In product page, all available Certification would be listed. They are accessible in Document part. Method 2: Click to visit ...
Why my order still processing / not ship?
Paid order in Seeed will be dispatched within 1~3 business days. If the order status shows ' Processing ' for more than 5 days and you want to ensure the status of the parcel, you will learn how to check what possible case your order having. 1. ...
How to Track My Parcel?
Here are all links you might need to trace your order. All these links are divided into three categories according to the shipping warehouses for easy reference. (CN-warehouse / US-warehouse / DE-warehouse) If your package is shipped from ...
How to place an order with Wire Transfer/Bank transfer ?
1. Please log in account first, and add all items you plan to purchase into the shopping cart. 2. Then check out, and choose bank transfer payment. In the checkout step please fill in your shipping address (English Only), the system will help to ...
How to use Wishlist
1. How to add Products to my Wishlist 2. How to manage my Wishlist 2.1 How to view all the items in my wishlist 2.2 How to put note to the items in my wishlist 2.3 How to share my wishlist 2.4 How to add the wishlist items to cart 2.5 How to delete ...
How to apply the Coupon/Promotional Code
1. Coupon 2. Promotional Code 3. FAQ 1. Coupon: 1.1 What is Coupon If you have received a coupon, you can find it here: https://www.seeedstudio.com/customsales/mycoupons/ There are three status of a coupon: - Remaining: Your coupon can still be ...
Where to find documents of products ?
Every Seeed's product has its own wiki, you can search it from the following link : http://www.seeedstudio.com/wiki/Main_Page , and almost all information about products is posted on the wiki.
How to get solutions of tech questions ?
When first crossing technical questions of products: * Please visit the FAQ of products on the wiki page : Some important products have its own FAQ page, you can enter it after clicking the button of FAQ in the right side of product's wiki page. * ...