Orders
What are the order statuses in Bazaar?
Order Status Explanation Pending The order is created but payment is not yet received. Processing is paused. Closed (Credit card only) The payment attempt was declined by your bank. Please reinitiate your order and explore alternative payment ...
What does each stock status mean?
Timely shipping is the number one priority for us. Here is what stock status means: Add to Cart The product is in stock. Please add it to your cart and check out in time. Note that items in your cart are not reserved. Out of Stock The product is out ...
What language do I enter my information in?
All information should be entered in English or Chinese. Information entered in other languages can cause processing delays or lost packages. Please note that a native language address is not guaranteed to be used for shipping. The use of such an ...
Why didn't I receive an order confirmation e-mail?
Please contact us so we can look it up. As soon as you checkout an order, an email is automatically sent to your e-mail confirming the order. If you're not seeing order confirmation or status updates, your e-mail provider or client software may be ...
Where can I get my Invoice?
This article contains the following contents: 1. Where can I get my commercial invoice? 2. Where can I get a proforma invoice? Please scroll down to find the information you need.Thanks. 1. Where can I get my commercial invoice? After placing an ...
How can I cancel my order?
For orders with multiple items, we typically ship everything together once all products are ready. This ensures a smooth, single delivery. However, if you’d like to split your order, feel free to contact us at order@seeed.io . For Bazaar orders, you ...
How to register and place order?
Please follow the steps to check accurate shipping fee and place your order: 1. Please click https://www.seeedstudio.com/customer/account/create/ to register an account first. 2. Add all items you plan to purchase into the shopping cart. 3. Then ...
Having trouble on checkout page?
This guide leads you to resolve the issue you might be facing on Checkout page. Question 1: The "SHIP TO THIS ADDRESS Button" is not clickable. → When you seeing this case, please re-try with another browser such as chrome/ firefox/safari. This ...
Why my order still processing / not ship?
Paid order in Seeed will be dispatched within 1~3 business days. If the order status shows ' Processing ' for more than 5 days and you want to ensure the status of the parcel, you will learn how to check what possible case your order having. 1. ...